shelter links


SHelter info

Melissa Flanagan

Park Avenue Armory
643 Park Avenue
New York, NY 10065

Open Everyday

Women’s Mental Health Shelter at the Park Avenue Armory

Located in the Park Avenue Armory, Lenox Hill Neighborhood House’s Women’s Mental Health Shelter is a 24-hour program that addresses the critical issues facing homeless women age 45-and-over living with severe and persistent mental illness.

The Neighborhood House has managed the shelter since 1996, funded primarily by New York City’s Department of Homeless Services (DHS) with some support from the New York City Department of Health and Mental Hygiene, with a program focused on offering mental health services to our clients as we help them secure permanent housing.

The majority of clients we serve at the Women’s Mental Health Shelter are between 45 and 59 years old.  In addition to being homeless, many of them live with multiple health challenges. The main mental health diagnoses among our clients are schizophrenia and schizo-affective disorders, major depression and bipolar disorder.  Many clients also suffer from personality disorders, either in combination with these diagnoses or on their own. Physically, many of the women we serve, especially those who have been homeless for extended periods, live with chronic ailments including diabetes, hypertension, chronic pain (arthritic, lower back, knees), obesity and related comorbidities.

For information about the Women’s Mental Health Shelter at the Park Avenue Armory, please contact: 

Melissa Flanagan

Please note:

If you are a single woman who is seeking shelter for the first time, or, if you are a social service agency looking for shelter placement for a client, it is the policy of the Department of Homeless Services (DHS) that all single adult women complete an assessment at one of two intake shelters serving women in New York City:  HELP USA/HELP Women’s Center (116 Williams Avenue; Brooklyn, NY  11207 | 718-483-7700) and HELP USA/Franklin Women’s Shelter (1122 Franklin Avenue; Bronx, NY 10456 | 929-281-2330).  We can only accept new clients who have been assigned to us by DHS.  We appreciate your understanding.