Outcomes matter.

Every day, we work to measure our effectiveness and efficiency, to drive continuous improvement and to achieve the best possible results for our clients.

15,000 clients participated in Neighborhood House programs

15,000 clients participated in Neighborhood House programs

3,426 older adults increased their social engagement through senior center activities and farm-to-table meals

3,426 older adults increased their social engagement through senior center activities and farm-to-table meals

490 low-income individuals increased their housing stability and securitY

490 low-income individuals increased their housing stability and securitY

1,734 frail, homebound seniors were empowered to live safely in their own homes

1,734 frail, homebound seniors were empowered to live safely in their own homes

115 IMMIGRANT ADULTS FROM 32 DIFFERENT COUNTRIES IMPROVED THEIR ENGLISH LANGUAGE SKILLS

115 IMMIGRANT ADULTS FROM 32 DIFFERENT COUNTRIES IMPROVED THEIR ENGLISH LANGUAGE SKILLS

the teaching kitchen trained organizations serving 1,500,000 meals

the teaching kitchen trained organizations serving 1,500,000 meals

$345,627 in SNAP benefits secured, improving the food security of local families

$345,627 in SNAP benefits secured, improving the food security of local families

560 low-income New Yorkers accessed affordable health insurance

560 low-income New Yorkers accessed affordable health insurance

97% OF STUDENTS MET OR EXCEEDED AGE-LEVEL EXPECTATIONS BEFORE ENTERING KINDERGARTEN

97% OF STUDENTS MET OR EXCEEDED AGE-LEVEL EXPECTATIONS BEFORE ENTERING KINDERGARTEN

2,619 adults and children improved their health through our physical fitness programs

2,619 adults and children improved their health through our physical fitness programs

28,684 VOLUNTEER HOURS PROVIDED BY 999 COMMUNITY MEMBERS

28,684 VOLUNTEER HOURS PROVIDED BY 999 COMMUNITY MEMBERS

$3.4 million in avoided shelter costs

$3.4 million in avoided shelter costs

Numbers reflect the most recent program year.


We work, on our own and in collaboration with academic experts, to measure not just the numbers but to measure our true results—one client at a time, one program at a time.  Using data analytics, qualitative evaluations and logic models, our Performance Management team examines our progress, recalibrates our efforts and gives our program leaders the information they need to manage more effectively so we can devise solutions that work in the real world and which meet the existing and emerging needs of our clients.


To learn more about Lenox Hill Neighborhood House’s results on behalf of New Yorkers in need, please contact Laura Bligh, Director of Performance Management and Evaluation, at lbligh@lenoxhill.org.