In September 2009, we created the Research and Evaluation Department. Our Research and Evaluation Department guides our efforts to determine the effectiveness of our program practices, using both quantitative and qualitative research methods. We create avenues where we can evaluate and improve our programmatic work and measure the impact of our work with various client constituencies. Our research involves evaluating programs throughout the Neighborhood House, including our work with older adults, homeless and formerly homeless adults and children and families and connects our direct practice work to the larger social services and educational fields.

In addition to our internal research, we will continue to participate in our evaluation efforts that we now undertake with outside university-based researchers, such as our impending study of our Case Management Consortium with Dr. Nancy Giunta at Hunter College School of Social Work.

Research & Evaluation Goals:

• Understand and measure the impact of the Neighborhood House’s work, both qualitatively and quantitatively, to guarantee that we deliver meaningful outcomes that directly benefit our clients.
  
  
• Fully assess and understand the needs of clients we serve in the East Side community – Older Adults, Mentally Ill, Homeless & Formerly Homeless, Children and Families – and ensure that high quality, holistic programming reflects their needs.
  
  
• Demonstrate and present the impact of community-based work to a variety of audiences to further support the need for evaluation and research.
  
  
• Ensure that evidenced-based programming is incorporated throughout the organization into all major program areas to further strengthen the individual and group needs in the East Side community.
  
  
• Forecast future programming needs through rigorous evaluation practices throughout the organization.

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